Off shore design direction

Bank of Ireland

Off shore design direction

Bank of
Ireland

Design Direction

Design Direction

Design Direction

3 Brands

3 Brands

3 Brands

10 Sprints

10 Sprints

10 Sprints

Bank of Ireland needed a new agent portal for Themselves, AA and the Post Office. This project had a large number of user flows and complexed tasks that needed to be easy to manage on a daily basis. I helped direct off-shore UX and UI design for this.

Design Direction

3 Brands

10 Sprints

Bank of Ireland needed a new agent portal for Themselves, AA and the Post Office. This project had a large number of user flows and complexed tasks that needed to be easy to manage on a daily basis. I helped direct off-shore UX and UI design for this.

Design Leadership

Design Leadership

When guiding off shore teams and presenting back to client, good design communication was an essential part of my role. I lead daily catch-ups, working sessions and progress presentations from the start, in order to build strong working relationships.

When guiding off shore teams and presenting back to client, good design communication was an essential part of my role. I lead daily catch-ups, working sessions and progress presentations from the start, in order to build strong working relationships.

Leadership

Leadership

Leadership

10 Sprints

10 Sprints

10 Sprints

DesignOps

DesignOps

I had to manage multiple designers across complicated requirements.

To help, I created a Kanban style of page organisation in Figma with story numbers on page titles, ensured thorough flows where created and made sure everything was well annotated.

Having a good understanding of agile practice was also key to keeping everything on track.

I had to manage multiple designers across complicated requirements.

To help, I created a Kanban style of page organisation in Figma with story numbers on page titles, ensured thorough flows where created and made sure everything was well annotated.

Having a good understanding of agile practice was also key to keeping everything on track.

DesignOps

DesignOps

DesignOps

10 Sprints

10 Sprints

10 Sprints

Design System

Design System

With any multi brand delivery the design system is particularly important. Design Systems are one of my specialisms so I helped the team shape a system that was clearly laid out, utilised variants and was well annotated.

If done again I believe using Figma's newer variable, design token tools would have enhanced this further.

With any multi brand delivery the design system is particularly important. Design Systems are one of my specialisms so I helped the team shape a system that was clearly laid out, utilised variants and was well annotated.

If done again I believe using Figma's newer variable, design token tools would have enhanced this further.

Keeping everything organised

Keeping everything organised

Keeping everything organised

10 Sprints

10 Sprints

10 Sprints

Designs

Designs

A product that made users lives simpler. Good digital design helps lighten cognitive load for complexed tasks.

A product that made users lives simpler. Good digital design helps lighten cognitive load for complexed tasks.