Off shore design direction

Bank of Ireland

Bank of Ireland

Bank of Ireland

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Bank of Ireland needed a new agent portal for Themselves, AA and the Post Office. This project had a large number of user flows and complexed tasks that needed to be easy to manage on a daily basis. I helped direct off-shore UX and UI design for this.

Design Direction

Design Direction

Design Direction

Design Direction

10 Sprints

10 Sprints

10 Sprints

10 Sprints

Figma

Figma

Figma

Figma

Client facing

Client facing

Client facing

Client facing

Multi Brand Design

Multi Brand Design

Multi Brand Design

Multi Brand Design

Design Leadership.

Design Leadership.

Creative Direction

Off Shore

Client Presentation

When guiding off shore teams and presenting back to client, good design communication was an essential part of my role. I lead daily catch-ups, working sessions and progress presentations from the start, in order to build strong working relationships.

When guiding off shore teams and presenting back to client, good design communication was an essential part of my role. I lead daily catch-ups, working sessions and progress presentations from the start, in order to build strong working relationships.

Design Ops.

Design Ops.

Design Systems

File Structure

Agile Management

Annotations

User Flows

I had to manage multiple designers across complicated requirements. I created a Kanban style of page organisation in Figma with story numbers on page titles, ensured thorough flows where created and made sure everything was well annotated.

Having a good understanding of agile practice was also key to keeping everything on track.

I had to manage multiple designers across complicated requirements. I created a Kanban style of page organisation in Figma with story numbers on page titles, ensured thorough flows where created and made sure everything was well annotated.

Having a good understanding of agile practice was also key to keeping everything on track.

Design Systems.

Design Systems.

Multi Brand

Variants

Variables

Auto-Layout

With any multi brand delivery the design system is particularly important. Design Systems are one of my specialisms so I helped the team shape a system that was clearly laid out, utilised variants and was well annotated.

If done again I believe using Figma's newer variable, design token tools would have enhanced this further.

With any multi brand delivery the design system is particularly important. Design Systems are one of my specialisms so I helped the team shape a system that was clearly laid out, utilised variants and was well annotated.

If done again I believe using Figma's newer variable, design token tools would have enhanced this further.

Designs.

A product that made users lives simpler. Good digital design helps lighten cognitive load for complexed tasks.

A product that made users lives simpler. Good digital design helps lighten cognitive load for complexed tasks.

A product that made users lives simpler. Good digital design helps lighten cognitive load for complexed tasks.