04 | Multi brand
Design Direction
Bank of Ireland
04 | Multi brand
Design Direction
Bank of Ireland
04 | Multi brand
Design Direction
Bank of Ireland
04 | Multi brand
Design Direction
Bank of Ireland
UX focused, multi brand, agent portal
UX focused, multi brand, agent portal
UX focused, multi brand, agent portal
UX focused, multi brand, agent portal
Intro
Intro
Intro
Design Direction
Design Direction
Design Direction
3 Brands
3 Brands
3 Brands
10 Sprints
10 Sprints
10 Sprints
About
About
About
Bank of Ireland needed a new agent portal for Themselves, AA and the Post Office. This project had a large number of user flows and complexed tasks that needed to be easy to manage on a daily basis. I helped direct off-shore UX and UI design for this.
Bank of Ireland needed a new agent portal for Themselves, AA and the Post Office. This project had a large number of user flows and complexed tasks that needed to be easy to manage on a daily basis. I helped direct off-shore UX and UI design for this.
Bank of Ireland needed a new agent portal for Themselves, AA and the Post Office. This project had a large number of user flows and complexed tasks that needed to be easy to manage on a daily basis. I helped direct off-shore UX and UI design for this.
Bank of Ireland needed a new agent portal for Themselves, AA and the Post Office. This project had a large number of user flows and complexed tasks that needed to be easy to manage on a daily basis. I helped direct off-shore UX and UI design for this.
The team
Design communication
Design communication
Design communication
When guiding off shore teams and presenting back to client, good design communication was an essential part of my role. I lead daily catch-ups, working sessions and progress presentations from the start, in order to build strong working relationships.
When guiding off shore teams and presenting back to client, good design communication was an essential part of my role. I lead daily catch-ups, working sessions and progress presentations from the start, in order to build strong working relationships.
Discuss
Discuss
Delivery
Design Ops
Design Ops
Design Ops
Managing multiple designers across complicated requirements requires everything is kept tidy, traceable and following clear process.
To help achieve this, I created a Kanban style of page organisation in Figma with story numbers on page titles, ensured thorough flows where created before designs and made sure everything was well annotated.
Having a good understanding of agile practice was also key to keeping everything on track.
Managing multiple designers across complicated requirements requires everything is kept tidy, traceable and following clear process.
To help achieve this, I created a Kanban style of page organisation in Figma with story numbers on page titles, ensured thorough flows where created before designs and made sure everything was well annotated.
Having a good understanding of agile practice was also key to keeping everything on track.
Direct
Direct
Toolkit
Design system
Design system
Design system
With any multi brand delivery the design system is particularly important. Design Systems are one of my specialisms so I helped the team shape a system that was clearly laid out, utilised variants and was well annotated.
If done again I believe using Figma's newer variable, design token tools would have enhanced this further.
With any multi brand delivery the design system is particularly important. Design Systems are one of my specialisms so I helped the team shape a system that was clearly laid out, utilised variants and was well annotated.
If done again I believe using Figma's newer variable, design token tools would have enhanced this further.
With any multi brand delivery the design system is particularly important. Design Systems are one of my specialisms so I helped the team shape a system that was clearly laid out, utilised variants and was well annotated.
If done again I believe using Figma's newer variable, design token tools would have enhanced this further.
Toolkit
Toolkit
Usability first
Usability first
We produced a product that made users lives simpler. Good digital design helps lighten cognitive load for complicated tasks.
We produced a product that made users lives simpler. Good digital design helps lighten cognitive load for complicated tasks.
We produced a product that made users lives simpler. Good digital design helps lighten cognitive load for complicated tasks.
Design
