Combining behavioural thinking & no-code design

Sky New Zealand

Sky New Zealand

Sky New Zealand

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SKY New Zealand wanted to improve their web experience to meet evolving customer expectations, reduce friction in sign-up and self-service journeys, and remain competitive in a crowded entertainment market.

UI Lead

UI Lead

UI Lead

UI Lead

UX Lead

UX Lead

UX Lead

UX Lead

1 Month

1 Month

1 Month

1 Month

Framer

Framer

Framer

Framer

Presentation Lead

Presentation Lead

Presentation Lead

Presentation Lead

Heuristic Review.

Heuristic Review.

Review

1 week

5 Categories

100+ Metrics

To start, we used the Digital Health Check I have developed to take a systematic and comprehensive look at the product. This splits the review into 5 key areas each with multiple sub metrics and a simple scoring mechanism. We then ideated opportunities identified in the review.

To start, we used the Digital Health Check I have developed to take a systematic and comprehensive look at the product. This splits the review into 5 key areas each with multiple sub metrics and a simple scoring mechanism. We then ideated opportunities identified in the review.

Behavioural Science.

Behavioural Science.

Review

1 week

Following the digital health check, our behavioural scientist lead her own review to demonstrate nudges and behaviours that could be introduced throughout the experience to aid conversion. I worked closely with her, gaining an understanding of the science helped create a better end product.

Following the digital health check, our behavioural scientist lead her own review to demonstrate nudges and behaviours that could be introduced throughout the experience to aid conversion. I worked closely with her, gaining an understanding of the science helped create a better end product.

No-Code Prototype.

No-Code Prototype.

Design

1 week

Annimation

Responsive

We wanted to impress the client and I felt standard Figma prototypes were not enough.

I pitched an idea to use Framer to develop designs that could be delivered to the client as a working demo website, fully responsive and enriched with animation within a few weeks.

We wanted to impress the client and I felt standard Figma prototypes were not enough.

I pitched an idea to use Framer to develop designs that could be delivered to the client as a working demo website, fully responsive and enriched with animation within a few weeks.

Designs.

Why not check out the actual prototype. Click below to see the work online.

Why not check out the actual prototype. Click below to see the work online.

Why not check out the actual prototype. Click below to see the work online.